Issues resolved in EmpowerHR 2024.2

Compliance - unable to save nesa record (employee registration): ihelp 500676

iHelp: 500676

EMP-8822

Reported by: Catholic Education Archdiocese Canberra and Goulburn (CECG)

Issue

Located at:

Tasks > Compliance Management > Employee Registration

CECG is unable to save a new record created for a NSW Education Standards Authority Education (NESA) registration with the Accreditation Level set to Proficient (alpt).

Resolution

We've fixed the program and the record can now be saved.

Casual relief staff - casual sections - sorting issue: ihelp 500667

iHelp: 500667

EMP-8824

Reported by: Catholic Education Archdiocese Canberra and Goulburn (CECG)

Issue

Located at:

Tasks > Casual Relief > Casual Relief Staff (next level) Casual Sections

From the Casual Relief Staff summary screen, when users navigate to the next level to the Casual Sections screen, they are unable to sort the data based on the column.

Resolution

We've now enabled sorting by clicking the column's title.

Staff management - all casuals display: ihelp 500895

iHelp: 500895

EMP-8831

Reported by: Catholic Education Archdiocese Canberra and Goulburn (CECG)

Issue

Located in self service at:

Staff Management

Located in desktop at:

Tasks > Casual Relief > Casual Relief Staff > Casual Sections

The MSS Staff Management screen displays casual staff even when their access to the section is removed via the desktop's Casual Sections screen.

[+] Show example: casual sections

[-] Hide example: casual sections

In the desktop Casual Relief Staff > Casual Sections screen for an employee, when a section's Access checkbox is cleared (as shown in the following example), the employee should not appear in the MSS Staff Management screen for the manager of that section. Staff Management should only show casuals who have the Access checkbox selected for the school/section on the Casual Sections screen.

Resolution

We've applied the fixes required to not display restricted employees (those de-selected in the Casual Sections screen) in the MSS Staff Management screen.

Servlet access security holes (pen testing): emp-3805

EMP-3805

Reported internally (Fusion5)

Issue

A self service request containing an attachment and report in its URL did not go through the security filter which, in some instances,

URL = uniform resource locator, colloquially known as an address on the web

let users fetch files without authorisation.

Resolution

We've updated self service to use the security filter for URL patterns containing attachments, reports, and FOP . This ensures users are logged in when they access the material, and stops unauthorised people from fetching files.

FOP = formatting objects processor. A library self service uses to convert XML to PDF

Database definition attributes in config.xml - investigation and update: ihelp 490457

ihelp: 490457

EMP-8673

Reported by: Department for Education, Children and Young People (DECYP)

Issue

The mawson.db.maximum-connection-lifetime database argument is attached to an incorrect database connection pool attribute.

Resolution

The mawson.db.maximum-connection-lifetime database argument has now been moved to the correct attribute (maxAge).

The mawson.db.maximum-wait, mawson.db.abandon-when-percentage-full, and mawson.db.suspect-timeout database arguments have been added to help troubleshoot database connection issues.

The database connection pool configuration functionality has been simplified.

For the updated XML definitions etc, see the EHR Self Service Administration Manual located in the Infusion Knowledge Base.

Backpay produces errors: emp-8979

EMP-8979

Reported by: Fusion5

Issue

Backpay hours are incorrectly calculated when LWOP is booked within a pay period.

LWOP = leave without pay

Resolution

We've fixed the backpay program to include leave hours.

Backpay produces correct hours but incorrect amounts: ihelp 505373

iHelp: 505373

EMP-8993

Reported by: Catholic Education Archdiocese of Canberra and Goulbourn (CECG)

Issue

Backpay hours are correctly calculated but amounts are incorrectly calculated.

Resolution

In fixing EMP-8979, this issue is also fixed so calculations are correct.

Maunsell GL not disconnecting from database when finished: ihelp 500358

iHelp: 500358

EMP-9019

Reported by: AECOM

Issue

Located at:

Background Jobs > Payroll Processing > Interfaces > Finance Interface (Maunsell)

The interface fails to disconnect from database on completion.

Resolution

We have fixed the issue so the interface now explicitly disconnects from database on completion.

Tax treatment code validation not working for paid non-employees: ihelp 511240

iHelp: 511240

EMP-9037

Reported by: University of South Australia (UniSA)

Issue

Located at:

Tasks > Non-Employees > Non Employee

On the Non Employee screen, there is no validation of the Tax Treatment code when the field is initially blank, that is, the first time the code is entered and the screen is saved.

Resolution

We've fixed the issue so validation now occurs correctly.

	Pay-related fields (like the Tax Treatment field, etc) are only available when the Pay field is set to y (yes). See the following example.

[+] Show example: pay-related fields

[-] Hide example: pay-related fields

Leave request - pay rate field (when set to hidden is still visible): ihelp 505703

iHelp: 505703

EMP-9063

Requested by: Department for Education, Children, and Young People (DECYP)

Issue

Located at:

Employee: Requests > Leave

Admin: Administration > Screen Management > Screen Painting > Self Service > Requests > Leave > Add Leave Request

Admin: Configuration > Self Service > Employee Self Service > (pprt) Pay Rate Leave Element

The Pay Rate field still displays when creating, viewing or updating a leave request, even though:

the Pay Rate field is set to Hidden using screen painting, and
the installation setting (pprt) Pay Rate Leave Element is left blank

[+] Show example: leave request

[-] Hide example: leave request

[+] Show example: screen painting

[-] Hide example: screen painting

[+] Show example: pprt

[-] Hide example: pprt

Resolution

We've fixed the issue so the following occurs.

EmpowerHR shows the Pay Rate if:

the field is set to Display in screen painting, and
the leave element is provided in the (pprt) Pay Rate Leave Element installation setting for the leave type you want the Pay Rate field to display

EmpowerHR shows the Pay Rate if:

the field is set to Display in screen painting, and
the (pprt) Pay Rate Leave Element installation setting is blank

EmpowerHR does not show the Pay Rate if:

the Pay Rate field is set to Hidden in screen painting

SAFFE file error: ihelp 483330

iHelp: 483330

EMP-8541

Requested by: ARTC

Issue

Located at:

Background Jobs > Payroll Processing > Interfaces > SAFFE Super File (criosafe)

Background Jobs > Payroll Processing > Interfaces > SAFFE Super File (TMD) (criosaft)

Background Jobs > Payroll Processing > Interfaces > SAFF Super File (criosaff)

Background Jobs > Payroll Processing > Interfaces > GESB SAFF File (criogess)

Background Jobs > Payroll Processing > Interfaces > MLC Super Interface (criofmlc)

When you move an employee to a different payroll, running SAFFE processes can cause an error (like the following example), and stop the process from running to completion.

>>> ERROR: Employee: nnnnnnnn has no row found in the Employee Position History for the effective date.

Resolution

We've modified the programs to fix the issue.

STP checking report - income stream changes: ihelp 454155 #13722

iHelp: 454155 #13722

EMP-8346

Reported by: Telethon

Issue

Located at:

Background Jobs > STP > STP Reconciliation Reports > STP Checking Report - Phase 2

Amounts for Leave and Salary Sacrifice are missing where an employee has multiple Income Stream entries. Super liability is also summed up, showing the total for each income stream instead of separating the amounts.

Resolution

Now, where an employee has multiple Income Stream entries, EmpowerHR correctly displays the amounts for Leave and Salary Sacrifice. Super liability also shows separate amounts instead of the total for each income stream.

STP checking report with terminated employees - zeroes display in two columns: ihelp 515472

iHelp: 515472

EMP-9087

Reported by: Telethon

Issue

Located at:

Background Jobs > STP > STP Reconciliation Reports > STP Checking Report - Phase 2

When the client runs the STP Checking Report with terminated employees included, the report totals show zeros for the following columns:

ETP Taxable
ETP PAYGW

Resolution

Now, the report shows the correct sums in both columns instead of zeros.

Employee passwords screen - error occurs when searching: emp-8162

EMP-8162

Requested internally (Fusion5)

Located at:

Administration > System Security > Employee Passwords

Issue

Users are unable to perform a search at the Employee Passwords screen. On clicking Find Now, EmpowerHR displays an error message and no search results.

Resolution

The system code has been revised, and the search function now works.

Individual formula calculation screen - showing different formula type for closed employments: ihelp 397703 #13670

iHelp: 397703 #13670

EMP-6928

Requested by: Catholic Schools Office Diocese of Maitland-Newcastle (CSOMN)

Located at:

Enquiries > School > Individual Formula Calculation

Enquiries > School > View Formula Type

Issue

The Individual Formula Calculation screen shows a Formula 1 type which is different to the formula type used in the pay calculation. The formula type used for employees with only closed employments is Formula 2.

Resolution

The pay calculation process now updates the View Formula Type information where an employee has averaged employments which are closed. The View Formula Type and Individual Formula Calculation screens now show the same formula type used to calculate the formula pay at the end of the school year.

Formula amount paid for closed employment (EOY) - not showing on view formula type screen: emp-6132

EMP-6312

Requested internally (Fusion5)

Located at:

Enquiries > School > View Formula Type

Background Jobs > Payroll Processing > Pay Calculations > Calcs Error Listing

Tasks > Payroll > Payroll Processing > View Calcs Incident Messages

Issue

Employees with averaged employments closed during the school year receive a formula calculation during the end of year school processing. The employee is not showing with a formula type on the View Formula Type enquiry screen.

Resolution

All averaged employees receiving a system-generated formula payment at the end of the school year now appear on the View Formula Type enquiry screen. The pay calculation process updates the View Formula Type screen when calculating any closed employments with Formula 2 payments due.

The following new warning message appears on the Calcs Error Listing and View Calcs Incident Messages screens:

Employee flagged not to be paid, formula pay not generated

EmpowerHR displays this message where a formula type is determined but the employment record is flagged as Pay = n. In this case, no record appears on the Individual Formula Calculation enquiry screen.

Formula 2 not determined/calculated for some closed average employments: ihelp 398025 #13667

iHelp: 398025 #13667

EMP-6925

Requested by: Catholic Education Diocese of Bathurst

Located at:

Tasks > School > Formula Check

Issue

Some average employments that began and closed during the school year are not being identified and paid a formula payment.

Resolution

The formula check now correctly counts the term days not worked in the school year for the employments. A formula type is now identified and a formula payment now calculates for these employments.

Pay certification pre-process change - sending email text message stored in text file: emp-9162

EMP-9162

Requested internally (Fusion5)

Located at:

Pay Cert pre-process

Issue

After allowing for the Pay Cert pre-process to delay emailing, the program is unable to use the external file for storing the email's message text (set via the installation setting called Pay Certification message file (ccpm)).

Resolution

We have modified the Pay Cert Pre-process program to store the external path and file name (instead of the content of the file) when an external file is used.

No symbolic $paidDate can be used in the content of the file..

Null error occurs when changing dates in create leave request screen: emp-9182

EMP-9182

Requested by: Department of Communities (DoC)

Located at:

Requests > Leave > New Request

Issue

In an earlier change to EmpowerHR, we improved readability of Self Service constant, the please select option (Leave Type field). A few places in the Create New Leave Request screen still refer to the old constant value, causing an error.

Resolution

We changed any condition checks that still referred to the old constant value to use the new value so the reported error no longer occurs.

HDA allowance paid at incorrect rate: emp-9160

EMP-9160

Requested by: Department of Communities (DoC)

Located at:

Tasks > Employees > Position Movement > Conditions Change

Tasks > Employees > Temporary Movements > Higher Class Duties

Issue

A recent fix to the Hours per Period column on the Conditions Change screen to show the correct part-time hours (EMP-9110) causes the HDA allowance to be paid at an incorrect rate. This is because the Temp Posn Annual Salary now uses the Hours per Period as a reference and increases the salary which is already at a Full Time Equivalent.

Resolution

We have removed the changes applied for EMP-9110 so the HDA allowance is again paid at the correct rate. (Note: Issue EMP-9110 still exists).

GESB SAFF program (criogess) - multiple employments issue: ihelp 355630 #13658

iHelp: 355630 #13658

EMP-8205

Requested by: VenuesWest

Located at:

Background Jobs > Payroll Processing > Interfaces > GESB SAFF File

Issue

Where an employee has multiple employments, EmpowerHR is identifying the wrong employee condition code.

Resolution

We have changed the logic so the program now works correctly by picking up the correct condition code.

Schools auto increment days count not including closed employments: ihelp 393601 #13103

iHelp: 393601 #13103

EMP-6742

Requested by: Catholic Education Diocese of Bathurst (CEDB)

Located at:

Tasks > Employees > Position Movement > Salary Change

Issue

EmpowerHR's schools functionality (teacher auto increments) is not counting the days for closed employments in the increment period.

Resolution

EmpowerHR now works correctly by including closed employments.

Next topic

EmpowerHR 2024.1.04 hotfix release notes