Issues resolved in EmpowerHR 2024.1



Overlapping employee name - position movement screens: ihelp 500782

iHelp 500782 

EMP-8834

Reported by: Catholic Education Archdiocese of Canberra and Goulburn (CECG)

Issue

Located at: 

Tasks > Employees > Position Movements... (most position movement screens)

Text is overlapping on the employee name's field on most of the position movement screens.

Resolution

We've fixed this issue so text displays correctly.


Email validation not properly applied: ihelp 412321

iHelp 412321

EMP-8707

Reported by: Department of Premier and Cabinet (DPaC)

Issue

Located at: 

Background Jobs > STP > STP Files Generation > STP Payroll Event - Phase 2

A warning message does not occur when you enter an invalid email address.

Resolution

We've made changes so EmpowerHR now displays a warning message when an invalid email address is entered.


Payment code accounts updates - lower case entries change to upper case: ihelp 385157

iHelp 385157 #13659

EMP-8207

Reported by: David Jones

Issue

Located at: 

Control Tables > General Ledger > Payment Code Accounts, and

Background Jobs > Bulk Data Take-on > Control Table Data

When creating or updating details in the Payment Code Accounts control table, if you enter a lowercase value in the Interface field (g, c, d) and move to the next field, EmpowerHR changes your entry to uppercase (G, C, D).  This can trigger a warning message.

This issue also occurs in a bulk upload.

Resolution

We've made changes so EmpowerHR no longer converts lowercase values entered in the Interface field to uppercase.


Unpaid employees report - data sorts incorrectly: ihelp 468070, 490617

iHelp 468070, 490617

EMP-8559

Reported by: BKI, Peerless Foods

Issue

Located at: 

Background Jobs > Payroll Processing > Unpaid Employee Report (prrunpda)

The Unpaid Employee Report report incorrectly sorts data in Employee Code Number order instead of Condition Change Type order.  

Resolution

We've restored the sort order to Condition Change Type.


Unable to update a label on the timesheet / payment catalogue: ihelp 303799

iHelp 303799 #12961 

EMP-6217

Reported by: Department of Fire and Emergency Services (DFES)

Issue

Located at: 

Actions To Do > Timesheet / Payment

The catalogue that displays when someone actions a Timesheet / Payment request displays ???? as the label for the Pending Requests table. Administrators are unable to correct the label via configuration or screen painting.

Resolution

We've updated the label to the correct name, Pending Requests. 


NZ extra pay tax errors: ihelp 487517

iHelp 487517 

EMP-8716

Reported by: John Deere

Issue

Located at: 

Tasks > Ad-Hoc Pay > Pay Run

Employees are overtaxed on bonuses when you run an ad hoc pay for your New Zealand employees.  This is caused by the system not excluding any payments made after the bonus pay paid date. 

Resolution

We've made program changes to exclude any payments made after the bonus pay paid date. 


Leave pay rate incorrectly impacts leave record and flexi timesheet: emp-8657

EMP-8657

Reported by: Department of Communities (DoC)


Issue

Located at:

Requests > Leave 

Requests > Flexi Timesheet

Actions To Do > Leave Request 

The leave request pay rate displays an incorrect amount in the Hours column on the flexi timesheet.  Depending on the pay rate, 200% or 50%, the underlying calculation doubles or halves the leave amount.

Resolution 

We've updated the functionality so it does not use the pay rate when calculating leave amount for flexi timesheet hours.


Unable to edit the % to accrue field - leave rules screen: ihelp 441075 

iHelp 441075 

EMP-7865

Reported by: Brownes

Issue

Located at: 

Tasks > Leave > Leave Accruals and Rules > Leave Rules

When creating a new leave rule, you can enter data in the % to accrue per hour field, however, you cannot edit the field later.

Resolution

You can now edit the % to accrue per hour field.


Release check fails and user logon fails: emp-8288 

EMP-8288

Reported by:  Fusion5

Issue

Located at:  Self Service 

The release check function fails regardless of whether the appserver images and self service version numbers match.

Resolution

We corrected the version number check function. We also simplified the functionality and included system admin notification (ww_admn_addr config.xml file property), when version numbers are incompatible..


Unable to change table label on timesheet action to do screen: ihelp 303799 

iHelp 303799 #12961 

EMP-6217

Reported by:  Department of Fire and Emergency Services (DFES) 

Issue

Located at:  Manager Self Service 

The client is unable to change the table label on the timesheet action to do screen using screen painting or configuration change.

Resolution

We updated the ESS.properties file with the correct label so it now displays as Pending Requests. The labels cannot be updated via the methods described above.


Backpay produces errors: emp-8979 

EMP-8979

Reported by: Fusion5

Issue

Backpay hours are incorrectly calculated when LWOP is booked within a pay period. 

LWOP = leave without pay

Resolution

We've fixed the backpay program to include leave hours.  




Next topic

EmpowerHR 2024.0.02 hotfix release notes



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